Telecommunications

Structured cable systems: 

• Copper cabling

• Coaxial cables

• Monomode and multimode fibre optics 

• Management tools 

• Conduits, racks, H-frames and raceways 

• Rounding

Voice processing:

• Telephone systems (switched systems (PBX), key systems, etc.)

• Local services (Centrex, business lines, digital network lines, ISDN-BRI, ISDN-PRI)

• Toll services

• Toll-free services (800, 900, 877)

• Voice mail

• Interactive voice response systems

• Voice recognition 

• Centralized dictating systems 

• Peripheral equipment (music and message on-hold recordings, terminals, etc.) 

Client contact centres:

• Automatic call reception and distribution

• Automatic call dialers

• Integration of telephone-computer systems

• Text readers

• Contact managers 

• Intelligent routing 

• Management statistics

Data communication:

• Local area networks (LAN)

• Metropolitan area networks (MAN)

• Wide area networks (WAN)

• Integrated services digital network (ISDN)

• Asynchronous transfer mode (ATM)

• Private T1 and T3 lines 

• Frame relays 

• Virtual private networks

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